If you would like to cancel your account please send an email to firstname.lastname@example.org at
least one week before your last share. You may use up any remaining funds in
your account by ordering additional produce or purchasing produce at
Harlequin's market stand as we do not issue cash refunds.
If you will be out of town or cannot pick up your share for whatever reason,
you may put your account on hold by logging into your account and electing to
'hold my account' by 6pm on the Sunday before that delivery date and your
account will not be charged for that week. If you have paid in advance for
the CSA season the amount for that week's share will remain in your account and
can be used toward future add-on purchases or at the Farmers' Market. If you have chosen recurring billing, you will not be charged for that weeks share.
It is your responsibility to pick up your share on Wednesday during the listed pick-up hours. If you miss your pickup during the
allotted window, we cannot guarantee the availability or quality of the
contents of your share. We do not refund, replace, or give credit for
your missed share. If you miss picking up your share during listed hours,
your site host is authorized to donate your items to either an organization or
family in need. If you know in advance you will not be able to pick-up
your share you may place a hold on your account by 6pm on the Sunday prior to
the pick-up date or contact us to make other arrangements to pick up your share
at the farm.
The weekly produce list is a forecast that we predict will be ready by your CSA
drop date. In the case that we do not have an item due to weather or
another reason, we reserve the right to substitute another produce item of our
choice. We will not credit the original item.
I agree that if I choose to pay per delivery, my card will be
charged initially upon sign-up, the Sunday evening before each delivery, and
for any additional produce I add-on to my share. I can put my account on
hold at any time by logging in to my account and electing to 'hold my account'
at least one week before that delivery date and my account will not be charged
for that week. If I am paying per delivery, I can end my deliveries any
time throughout the season by giving one week notice via email to cancel. If
I choose to pay by check/cash, my deliveries will not begin until my check/cash
is received in full.
Harlequin Produce will never sell or share your information with a third party.
However we will use the information you provide to communicate with you
electronically and through mail about the CSA and Harlequin Produce news.